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Public Works Department

The Public Works Department provides a wide variety of services to West Dundee residents, including infrastructure maintenance, water and sewer utility operations, landscaping and forestry and more. There are two functional divisions of the department: Water & Sewer and Streets & Underground.

Public Works Director
Eric Babcock

Water Superintendent
Patrick Doyle

Public Works Secretary
Christin Mangan (PT)
Terri Dalke (PT)

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The Water & Sewer Division operates the Village’s water system, which includes 3 deep-well water sources, 3 elevated water storage towers with a combined capacity of 2,750,000 gallons, 2 water treatment facilities that incorporate an ion exchange treatment process to improve the overall quality of the water, 46 miles of water mains and over 540 fire hydrants.

The Streets Division maintains more than 88 lane miles of streets, over 430 street lights, curbs and sidewalks. Street sweeping, storm sewer maintenance, traffic control, snow removal and the free fall leaf collection program are all provided through this division. The Streets Division is also responsible for the Village's Forestry Programs, right-of-way mowing and fleet maintenance to over 30 vehicles.

The Streets Division is also responsible for the maintenance and upkeep of the public buildings, such as the Village Hall, Public Safety Centers I & II and the Public Works facility, and also maintains the Downtown and Riverwalk areas.

Backflow Testing: Fire Suppression and Lawn Irrigation Systems

Properties with fire sprinklers or a lawn irrigation system must be equipped with a backflow prevention device as required by the Village's Cross Connection Control Ordinance to protect against potential contamination to the public water supply. A successful test of the device(s) must be completed once per year and each time the device(s) are disconnected and reconnected to the municipal water system. Click here for more information.

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Public Works Facility
900 Angle Tarn
West Dundee, IL 60118


(847) 551-3815
(847) 551-3842
8:00am - 4:30pm M-F

For after hours/weekend dispatch, call QuadCom (847) 428-8784.
Call 811 for JULIE locate requests.


Water Quality Update

Below is a follow-up regarding water softener repairs and barium/radium levels in the West Dundee water system. (To view the previously distributed information, please scroll down to the post entitled “West Dundee Water Quality Notice”.)

Repairs have been completed to three water softeners at the Angle Tarn Water Treatment Facility, and based on these repairs West Dundee has submitted all required bacterial samples for testing to an independent testing lab and to the IEPA. The IEPA requires two consecutive passing samples to be received in order to allow the repaired water softeners to be brought back on-line.

Notification of the second passing sample was received on February 4, 2015. As of February 5, the Village began distributing softened water back into the Village’s water system.

Based on demand, water utilization and storage, it is expected to take a few days before you will notice the return of softened water at the tap. Residents should notice a difference in the water quality when the softened water arrives at your home. By about February 11, it is expected that the existing treated water will be completely replaced by treated, softened water.

After the system is flushed, by the middle of next week, we will be collecting samples again and submitting them to an independent lab and the IEPA for testing of levels of barium and radiologicals. Upon receipt of those results, we will again provide notification to the community of the test results.

It is fully expected at that time that the water delivered to the homes and businesses in West Dundee will be found to be within the IEPA standards for barium and radium once again.

If you have any questions regarding water quality in West Dundee, please feel free to contact the Village Hall at 847-551-3800 or, or the Public Works Department at 847-551-3815 or

"Flushable" Wipes Cause Damage to Sewer Systems

Products labeled as "flushable" cleansing cloths or wet wipes have been reported to clog toilets and sewer systems throughout the United States and abroad, leading to costly repairs for both homeowners and municipalities.

Please help keep the West Dundee sewer system in good working order. Please do not flush anything other than human waste and toilet tissue.

Additional information can be found at, and a short video illustrating the difference between toilet tissue and wet wipes in terms of breakdown can be viewed at

Snow Removal & Salting Operational Change

Due to limited salt availability, Snow Removal Guidelines for the West Dundee Public Works Department have been amended, specifically in terms of salt utilization.

As a result of a nationwide salt shortage and exclusion from the State's road salt bid, the Village of West Dundee was only able to procure 900 tons of salt, about half the amount of salt that was utilized last year. The 2013/14 winter season, being one of the snowiest on record, also depleted the Village's salt stockpile down to just 200 tons.

Salt is being applied throughout the community strictly along curves, hills and intersections during snow removal operations. This is a direct operational change in terms of the previous practice of salting the entire lengths of roadways in the community. This change was made in order to conserve the limited salt resources that we have to ensure availability throughout the snow season, especially for ice storms and icy conditions.

Click here for a copy of the Village’s current Snow Removal Guidelines for the West Dundee Public Works Department. The change that has occurred is listed as Item #15, Salt Application.

Regrettably, the streets of West Dundee will in all likelihood be more snow packed this season than what they have been in previous years, due to the reduced availability and use of salt. We urge all of our residents to use caution this winter season, both within West Dundee and throughout the area, as many other communities have adopted similar guidelines due to the salt issue throughout the area. Click below for additional information.


Winter Parking Ban

Please be reminded that street parking is prohibited between the hours of 2am & 6am beginning November 1 through April 1. Click below for more information.


General Maintenance Code Enforcement

Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.

The areas of code enforcement that will be focused on include:

• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.

• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.

• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.

• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.

• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.

• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.

Please click below for additional information regarding enforcement intentions related to these code compliance issues.


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