The Fall Leaf Collection program has not ended. Street cleaning will be conducted the week of December 6. Remaining leaves may be mulched or stored for collection in the spring.
The Dundee Township Historical Society Museum, located at 426 Highland Ave in West Dundee, is open from March through December, Weds & Sun 2:00-4:00pm, or by appointment.
Click below to visit the DTHS website or to view the Fall 2021 edition of "The Informer", the DTHS Newsletter. The Informer details upcoming events, membership opportunities and provides a peek into the history of Dundee Township.
In conjunction with the adoption of the 2021/22 budget, the Village Board approved Water and Sewer rates to be charged by the Village effective September 1, 2021. Billings created after September 1, 2021 reflect this new rate structure.
In approving these rates, the stated goal of the Village is to generate adequate revenues to fully fund the operations of the Water and Sewer utility system, as well as provide for current and future capital needs. At the same time, the Village remains mindful of this rate structure. It is the Village’s sincere desire to maintain rates at a reasonable level and in line with our neighboring communities.
Due to IEPA regulations that pertain to phosphorus removal and discharge, needed upgrades to the Fox River Water Reclamation District (FRWRD) facilities are currently being undertaken. As a contract user of FRWRD's waste treatment facilities, the Village’s portion of these upgrades will be in excess of $3M and our annual debt service requirements to pay for them will be $426,000. As a result, we are adding a separate line item on the water/sewer bills which identifies the additional debt service cost for the upcoming year. Depending on your water usage, this additional fee will range from $6.09 to $8.06 per bill.
Based on the new rate structure and a 2% increase for operating expenditures, the “average” bi-monthly bill, assuming utilization of 10,000 gallons, will increase from $120.49 to $133.49, an increase of 10.8%. In comparing our rates to our neighboring communities, we will still be second from the lowest, as is exhibited below:
Municipality. . . . . Cost of 10,000 Gallons Usage
Elgin . . . . . . . . . . . . . $255.67
Sleepy Hollow. . . . . . $222.33
East Dundee. . . . . . . $164.67
Algonquin. . . . . . . . . $153.50
West Dundee. . . . . . .$133.49
Carpentersville. . . . . .$123.83
As a reminder, no property tax dollars are used to fund the utility system; It is an “enterprise” fund, meaning that all revenues to pay for these services are received from user fees.
Should you have questions regarding this new fee structure, please feel free to contact the Village’s Finance Department at 847-551-3800.
The West Dundee Police Department has received numerous reports of telephone fraud, many of which incorporate methods known as Vishing and Caller ID Spoofing. Please familiarize yourself with the information attached below in order to reduce the chances of becoming victimized.
NOTE: Village of West Dundee and West Dundee Police personnel will never call and ask for personal information or payments over the phone. NO LEGITIMATE ENTITY WILL ASK FOR GIFT CARDS AS PAYMENT!
If you feel you have been the victim of Vishing, Spoofing or other Fraudulent activities call the West Dundee Police Department by contacting the Quad Com Dispatch center at 847-428-8784 to file a police report.
For more information:
• Visit the Federal Trade Commission website
• Visit the Federal Communications Commission website
• Watch the FCC Consumer Video
The Village of West Dundee is pleased to provide a series of articles highlighting locally owned businesses in our community. Business Community Profiles can be viewed on the Local Businesses page of this site (linked below).
These profiles have been created with the assistance of freelance writer and local resident Erin Sauder and in cooperation with the featured business owners. Additional profiles will be shared as they are completed, at an anticipated rate of approximately one per month. Please check back for more!
Click below to view the Village Board Goals for 2021, as well as a final report on the Village Board's stated Goals for 2020.
While the goals do not capture all of the activities conducted by the Village of West Dundee throughout the year, they do outline some high-level efforts that the Village will strive to undertake. The Village Board Goals are updated and published annually to provide West Dundee residents and business owners insight into the Village Board’s priorities for the year.
A COVID-19 Vaccination online portal for Illinois residents is now available at https://coronavirus.illinois.gov/s/. This portal will host vaccination locations, vaccination appointment information, FAQs, & updates on the vaccination plan.
Illinois is now in Vaccine Administration Plan Phase 1B, with frontline essential workers and those 65 and over eligible for vaccination. Eligible residents are able to receive a vaccine at one of the Illinois National Guard (ILNG) assisted sites, at a site operated by a local health department, or at a partner pharmacy. These sites are listed at https://coronavirus.illinois.gov/s/vaccination-location, with links to sign up for an appointment for each site.
At this time, these sites will be available by appointment only. As the federal supply of vaccines increases and Illinois receives more vaccine, the state will launch walk-in locations and expand sites to additional providers like doctor’s offices and urgent care clinics. More information about those locations will be released in the coming weeks.
For a complete copy of Governor Pritzker's Press Release on this topic, please visit https://www2.illinois.gov/Pages/news-item.aspx?ReleaseID=22696.
The West Dundee Police Department (WDPD) has partnered with the Office of Inspector General (OIG) at the U.S. Department of Labor to investigate these fraudulent crimes.
The WDPD has taken numerous reports of identity theft, in which fraudulent unemployment claims have been made on behalf of innocent victims who live in our Community. In most of these cases, victims became aware of the fraud when they received correspondence from the Illinois Department of Employment Security (IDES). In other cases the victims became aware when their employers notified them of the fraudulent claim.
View the PDF linked below for more information.
If you reside in West Dundee and think you may have been the victim of this or a similar fraud scheme related to unemployment benefits please take the following steps:
• Call the WDPD by contacting the Quad Com Dispatch center at 847-428-8784 to file a police report.
• Visit the following websites to file an IDES complaint:
• Contact the OIG Hotline at: https://www.oig.dol.gov/hotline.htm or 202-693-6999 or 1-800-347-3756.
The 2021 Green Guide, updated annually by the Kane County Division of Environmental Resources (Kane County Recycling office), is now available! This invaluable annual publication provides resources on how to recycle just about anything in Kane County.
To save trees, this year's edition has been issued as a supplement to the 2020 Green Guide. Click below to download a PDF of both the 2021 supplement and the 2020 Guide.
Paper copies are also available at Village Hall (102 S. 2nd St.) and Public Works (900 Angle Tarn).
For more information about recycling resources for Kane County residents and businesses, please visit the Kane County Recycling website.
For those who are able and comfortable, we encourage you to support our local restaurants through take-out or delivery, or outdoor dining where available. Attached below is an overview of the current status of West Dundee's independently owned dining establishments as of December 9, 2020.View/Download PDF
Based on recent news events and societal and social media concerns regarding Police law enforcement efforts and use of force tactics, the Village of West Dundee Police Department (WDPD) has reviewed its adherence to the “8 Can’t Wait” standards, as identified by the non-profit organization Campaign Zero.
Through its review, the WDPD demonstrated its continued advocacy for improved, equitable, non-biased and non-violent interactions in service to the Dundee community.
The WDPD recognizes and acknowledges that many of the existing standards and use of force policies identified by Campaign Zero were put into practice within the department over 20 years ago. Upon this most recent review, it was noted that no changes to the existing policies were necessary at this time. The PDF linked below provides an overview of the 8 Can’t Wait evaluation.
The WDPD will continue to strive for 100% compliance with the 6 Pillars of Dedication – Accountability, Respect, Integrity, Courage and Honor – while continuing to serve the West Dundee community.
Parking on Village streets is prohibited between 2:00 and 6:00 AM from November 1 through April 1.
For overnight parking permission during this time frame, please register your vehicle for the applicable date(s) using the online Overnight Parking Registration Form below. (If you do not have access to the internet, contact QuadCom at 847-428-8784.) In the event of 2" or more of snowfall, registered vehicles may be moved at the owner's expense, and/or ticketed, if it will inhibit snow removal operations.
To access the latest information regarding the COVID-19 pandemic from a County, State, Federal and Global perspective, please refer to the following resources:
Kane County COVID-19 Resources
Illinois Department of Public Health Coronavirus Disease 2019 (COVID-19) Resources
Centers for Disease Control Coronavirus (COVID-19) Resources
World Health Organization Coronavirus Disease (COVID-19) Pandemic Resources
The Village of West Dundee President and Board of Trustees are committed to serving all residents, businesses and visitors to our community equally and with respect, and we insist that this commitment be reflected in the performance of every Village employee.
As a Board, we reject any act of violence or discrimination against another person in our community. The Village Board is extremely proud of the high standards established by the West Dundee Police Department and their efforts to build positive relationships throughout our community. Our Police Department has and will continue to serve our community with compassion, empathy, acceptance and understanding.
Racism is far reaching and goes beyond policing. Acts of racial injustice have no place in our society and it is our responsibility as a community to foster an inclusive environment where all people feel welcome, regardless of race, ethnicity, religion, sexual orientation or cultural background. As a Village, we strive to practice inclusivity in every aspect of service to our community, and with every interaction by our Village employees.
We pledge as Village leaders to work hard, take action and hold ourselves accountable for providing an inclusive community, free of prejudice, where we value and celebrate our differences, and raise awareness for injustices that exist in our society. Civic trust is a privilege that must continue to be earned by the Village on a daily basis. We continue to try to earn that trust and to foster a safe and equitable community.
We call upon all West Dundee residents and business owners to work toward a Village, a State and Nation in which every person is treated with dignity and kindness, acceptance and compassion.
As a Village, we recognize that more needs to be done and we look forward to working with our community and beyond in seeking solutions to the difficulties that plague our society.
The 2019 Water Quality / Consumer Confidence Report is available at the below link. This report provides important information about your drinking water based on IEPA testing criteria, and the efforts made by the West Dundee water system to provide safe drinking water.View/Download PDF
Update September 30, 2020: The attached document has been updated to indicate events cancelled due to the COVID-19 pandemic.
Throughout the year, the Village of West Dundee facilitates and/or organizes a variety of events. The purpose of these events is to provide free family-friendly entertainment close to home, foster community engagement, and encourage additional tourism and commercial activity.
The 2020 Community Events Schedule & Impacts, listing the dates and details for this year's community events, is now available (click the PDF below).
This overview details events which occur on public property within the commercial and residential neighborhoods, primarily surrounding the Downtown / Old Town area, and which may impact residents, businesses and visitors to varying degrees. While this information is subject to change, this overview represents the expectations of the Village at this time.
Should you have any questions or concerns, or are interested in volunteering to assist with community events, please feel free to contact us at 847-551-3800 or email@example.com.
Coyote sightings are a common occurrence, especially in winter. While coyotes are not considered to be a public health concern, residents throughout the Dundee area should be reminded to keep a close watch on pets when outdoors, and eliminate sources of food or shelter that would encourage coyotes and other wild animals to frequent your property.
The "Living with Wildlife in Illinois" website is a cooperative effort between the University of Illinois Extension and the Illinois Department of Natural Resources. It is designed to assist with human-wildlife conflicts and increase awareness of applicable Illinois conservation laws. This site includes helpful tips to reduce attractions around your home that may lead to unwanted close encounters. Click the link below for more information specifically regarding coyotes.
The above mentioned site states that if you are approached by a coyote, do not run. Yell, stand up straight and wave your arms to make yourself appear larger, or throw something at the coyote to scare it away.
If you should observe a wild animal that appears sick or injured, please contact QuadCom dispatch at 847-428-8784 (or 9-1-1).
In conjunction with the adoption of the 2019/20 budget, the Village Board approved Water and Sewer rates to be charged by the Village effective May 1, 2019. Billings created after May 1 will reflect the adjustments described in the PDF linked below.
In approving these rates, the stated goal of the Village is to generate adequate revenues to fully fund the operations of the Water and Sewer utility system as well as provide for current and future capital needs. At the same time, the Village remains mindful of this rate structure. It is the Village’s sincere desire to maintain rates at a reasonable level and in line with our neighboring communities.
As a reminder, no property tax dollars are used to fund the utility system; It is an "enterprise" fund, meaning that all revenues to pay for these services are received from user fees.
An updated water and sewer billing rate structure, which provides a calculation of the total billing amount residents can expect based on water consumption, is included within the below attached PDF.
Please feel free to contact the Finance Department at (847) 551-3800 if you have questions regarding how your bill is calculated.
Dundee Township is now offering a Medication Disposal Program at the Township Supervisor's Office at 611 E Main Street, Suite 201, East Dundee.
The program accepts all prescription and over the counter pills, liquids, creams, powders, ointments, inhalers and pet medications.
Drop offs are welcome Monday through Friday from 9am-5:30pm. Questions? Call (847) 428-8092 x4.
Not all smoke detectors are created equal, and the type of alarm installed in most homes may not provide adequate warning in the event of the most common type of house fire.
There are two types of smoke detectors most common in homes - ionization smoke detectors and photoelectric smoke detectors. Ionization detectors work best during a fast burning fire; however, they may be seriously delayed - up to 30 minutes - during a slow burning fire. Photoelectric smoke detectors work well in smoldering fires, which is the most common type of home fire. They are slower to respond to fast burning fires, however this delay is only a matter of a few minutes.
The National Fire Protection Agency and the smoke alarm manufacture’s recommends installing both photoelectric and ionization smoke alarms throughout your home, or smoke detectors with dual-sensors that use both technologies.
Every household should have adequate smoke detectors, and a fire prevention and escape plan. Click below for more information and tips to best protect your home and your loved ones in the event of a fire.
A limited number of photoelectric smoke detectors are available to West Dundee residents by contacting Fire Prevention Officer Rick Paul at 847-551-3805.
Distracted driving poses a deadly risk to everyone on the road - drivers, passengers, bicyclists and pedestrians alike.
In our culture of technology and multi-tasking, it can be difficult for many to focus only on the task at hand. When it comes to driving, it can all to easily mean the difference between life and death.
Click below for some helpful information and to take the pledge to "Just Drive".
Carbon Monoxide (CO), aka "the invisible killer", is a colorless, odorless gas that is produced when fuel burns incompletely. CO can cause serious illness or even death.
Risk of CO poisoning increases in winter due to the increased use of indoor heating sources and less ventilation.
Protect your household by being aware of sources of carbon monoxide and minimizing exposure, knowing the symptoms of dangerous levels of CO exposure in humans and pets, and by installing and maintaining CO detectors outside of sleeping areas and on all levels of your home or business, and testing your CO and smoke alarms once per month.
Should you have questions, please contact the West Dundee Fire Department at 847-551-3805.
Click below for helpful and easy tips from the Police Department to avoid becoming a victim of vehicle break-ins.View/Download PDF
As of March 1, 2016, AT&T, Sprint, T-Mobile and Verizon customers within the QuadCom 911 service area may be able to use their mobile device to send a text message to 911 for emergency help. (QuadCom serves Barrington Hills, Carpentersville, East Dundee, Sleepy Hollow, South Barrington and West Dundee.)
Texting during an emergency could be helpful if you are deaf, hard of hearing, or have a speech disability, or if a voice call to 911 might otherwise be dangerous or impossible. But if you are able to make a voice call to 911, and if it is safe to do so, you should always make a voice call to 911 to request emergency response from Police, Fire or Emergency Medical Services.
With either a text or voice call, the first information you should provide is your location, in as clear and premise terms as possible. Do not use abbreviations or slang when communicating with 911.
Carbon monoxide (CO) is a deadly, odorless, colorless, poisonous gas created when household appliances that burn fossil fuels burn incompletely (furnace, stove, dryer, fireplace, etc) and by equipment with internal combustion engines (vehicles, mowers, generators, etc).
CO is the leading cause of accidental poisoning deaths in the US. The health effects of CO depend on the concentration and duration of exposure, as well as individual health conditions. Heart patients may experience chest pain at lower levels of exposure. As CO levels increase beyond a tolerable level, symptoms such as headache, fatigue and nausea may become more noticeable. At sustained high concentrations of CO, disorientation, unconsciousness and death are possible.
Learn how to protect yourself, your family and pets from CO Poisoning. Click below for more information.
Please click below for the Village code regarding tall grass and weeds over 10" in height and other prohibited plant material which are considered to be a nuisance.
Complaints regarding violations of this ordinance may be directed to the Public Works Department via email, phone or reported online at https://yourgov.cartegraph.com/.
Home is where most of us feel the safest – but it’s also where we are most likely to experience a fatal fire. In fact, 85% of fire fatalities occur in the home. This is due in large part to homes being unprotected or under-protected in terms of smoke alarms being in working order and sufficient in number and placement.
Click below to learn best practices for the use of smoke alarms in your home to protect yourself and your family, reduce your risk and help you escape quickly in the event of a fire.
The Longmeadow Parkway Fox River Bridge Corridor is a proposed four-lane Fox River Bridge crossing and four-lane arterial roadway corridor with a median, approximately 5.6 miles in length, designed to alleviate traffic congestion in northern Kane County.
The proposed road passes through portions of the Villages of Algonquin, Carpentersville and Barrington Hills, as well as unincorporated areas of Kane County. The western terminus is at Huntley Road west of Randall Road, approximately 1,300 feet northwest of the Huntley/Boyer intersection. From Huntley Road to the Fox River, the corridor primarily traverses mostly undeveloped properties or new subdivisions; these subdivisions were developed with a dedicated right-of-way to accommodate the proposed corridor. After crossing the river, the corridor parallels existing Bolz Road, to the eastern project terminus at Illinois Route 62.
The Village of West Dundee, along with Kane County, McHenry County, Carpentersville, Algonquin, East Dundee, Sleepy Hollow, Gilberts and Huntley have passed resolutions in support of the bridge/corridor over the course of many years since the project began.
Below are some key pieces of information regarding the Longmeadow Parkway Bridge Corridor:
- The Rt. 72 (West Dundee), Main St. (Carpentersville) and Rt. 62 (Algonquin) bridges are currently double their capacity.
- Population west of the Fox River is expected to increase 150,000 by 2040, further impacting traffic congestion and the resulting effects on the economy and community.
- There have been no new river crossings been built in Northern Kane County since the I-90 Tollway Bridge in the 1960's.
- The project location has been approved by the IL Dept. of Natural Resources and the Army Corp of Engineers and is the only approved bridge location between Carpentersville and the McHenry County line.
- More than $35 million has been spent on engineering and land acquisition and 60% of the land has been purchased, to date.
- The project will bring 4000+ jobs to Kane County.
A detailed history and current status and information about the project can be viewed at http://www.co.kane.il.us/dot/foxBridges/longmeadowPkwy.aspx.
The Village of West Dundee has recently begun to formalize a program to recruit and utilize volunteers within our community. The West Dundee Ambassador Program was formed with the purpose of creating a centralized list of individuals who are interested in giving of their time and talents in order to match these folks up with opportunities as they arise.
We welcome you to register for the Ambassador Program by completing the Volunteer Application and returning it to the Village Hall via mail, fax, email or in person.
Ambassador Program participants will be added to the Village Newslist email subscription. As programs and volunteer events develop, an email will be sent to notify ambassadors and community members.
Should opportunities arise for individual, small group or ad-hoc committees related to specific areas of interest or expertise, those interested or qualified individuals on within the ambassador program will be invited to participate.
Products labeled as "flushable" cleansing cloths or wet wipes have been reported to clog toilets and sewer systems throughout the United States and abroad, leading to costly repairs for both homeowners and municipalities.
Please help keep the West Dundee sewer system in good working order. Please do not flush anything other than human waste and toilet tissue.
Additional information can be found at www.forthepeople.com, and a short video illustrating the difference between toilet tissue and wet wipes in terms of breakdown can be viewed at www.consumerreports.org.
Illinois Dept of Natural Resources and University of Illinois Extension provide an online resource for residents on coexisting with Illinois wildlife, especially in urban areas, via the "Living with Wildlife" website.
Many species of wildlife are welcome visitors to our properties, but some animals may wear out their welcome. Fortunately, taking a few simple steps can help prevent many of the most common wildlife related problems around your home.
For more information, click below to visit the "Living with Wildlife" website. This resource provides wildlife identification tools, helpful tips to prevent conflict and much more.
Permits are issued by the Community Development Department, located in the fire station at 100 Carrington Drive (Public Safety Center #2).
PSC #2 is on the southwest corner of Route 72 and Carrington Drive (which lines up with Sleepy Hollow Rd heading north). It is a large brick building with a clock tower. Park in the front of the building, enter at the double doors, and you will be greeted at the service window just inside the lobby.
Please be aware of an increase in telephone scams requesting money. Recent reports have been related to claims of money owed to the IRS or claims that a loved one is in danger, arrested or injured.
Any request regarding use of green dot pre-paid credit cards to transfer money should be suspected as a potential scam. Remember to always confirm the claims through a third party before taking any action. Click the PDF below for more information on the "Grandparent Scam" and how to protect yourself.
Please contact the West Dundee Police Department should you suspect you have been a target of such a scam.
Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.
The areas of code enforcement that will be focused on include:
• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.
• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.
• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.
• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.
• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.
• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.
Please click below for additional information regarding enforcement intentions related to these code compliance issues.
In 2013, the Villages of West Dundee, East Dundee, Carpentersville and Elgin received grant funding to provide for a regional study regarding housing stock and projected future housing needs.
Through the study, present and future housing needs were analyzed utilizing multiple data sources and existing housing conditions in such areas as housing affordability, housing and transportation costs, and housing condition. Additionally, the capacity for new housing was reviewed by creating profiles of the workforce in the sub region and identification of industry sectors and commuting patterns, and; utilizing population, demographic and employment forecasts and determining potential new populations for each municipality and for the study area as a whole.
Click below to view the final report.
With spring comes the sight of young deer and other newborn wild animals.
A doe will leave her fawn(s) alone for many hours every day in order to keep them safe from predators and because they are not able to keep up with her.
You might see a fawn in a field, off the side of a road or in your yard. Regardless, leave them alone unless you observe one of the following indicators that they are in trouble: Please call a licensed wildlife rehabilitator if you observe a fawn that is clearly injured, cries non-stop for hours or is lying with the side of its head on the ground straight in line with its body.
Please do not attempt to move or rescue a fawn left alone. Unless the above mentioned conditions are observed, leave them for their mother's return.
The Emerald Ash Borer (EAB) is an adult beetle known for nibbling on ash foliage. It was determined that the larvae (the immature stage) feed on the inner bark and wood of ash trees, which disrupts the ability to transport water and nutrients causing dieback and death. The adult beetles are dark metallic green bullet-shaped and about 1/2 inch long, with a narrow and elongated body, flat head and black eyes. As they emerge trees they will leave a unique "D" shaped exit hole, approximately 1/8 inch in diameter that may appear on the trunk or upper branches. Millions of ash trees in the Midwest have been infested.
The EAB was first found in West Dundee on Market Loop in 2009. Since then, the Village has identified and removed over 900 parkway trees. This is just over 16%, or 1 out of every 6 parkway trees within the Village has been removed in those five years.
The Village of West Dundee conducts an annual tree assessment that begins in mid May. Tree removals begin shortly thereafter and continue on as resources allow. Locations where trees are to be removed will be notified from the Village with a letter informing them of why the tree was removed and what the process is for replacement.
If you feel your tree is infested, contact the Public Works Department at (847) 551-3815 and Village staff will come out to inspect the tree.
For additional information, refer to the following links:
Illinois Department of Agriculture: http://www.illinoiseab.com
Residents can report minor traffic violations to the Police Department by completing a Neighborhood Traffic Violation Report Form regarding specific vehicles. This form is available by clicking below, and also on the Police Dept and Area Construction Projects pages of this site.
From these reports, the Police Department sends a courtesy letter to the vehicle owner advising them of the reported violation and encourages the driver to obey traffic laws. The form may also be used to report general traffic concerns by completing the "other" section of the form. All submissions will be reviewed by the Police Department.
This form should not be used to request emergency assistance or report crimes in progress. In these cases, dial 911.
ComEd offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.
To apply for ComEd’s Residential Special Hardship grant, or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency such as Community Contacts, Inc at 100 S. Hawthorne, Elgin, (847) 697-8800.
For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit ComEd.Com/CARE for more information.
IDOT provides a question/comment submittal form on their website for issues related to roadways maintained by the State of Illinois, which would include Routes 31 and 72 in West Dundee.
This form can be used to communicate with IDOT on a variety of topics, such as reporting potholes or debris in the roadway, burned out streetlights, or construction related inquiries.
Click below for information on ways to contact IDOT. Click "Online Web Form" at the bottom of the page to access the the question/comment submittal form.
Please be advised that the Village of West Dundee no longer provides child car seat safety checks.
Child car seat safety checks are available at Sherman Hospital, located at 1425 Randall Road in Elgin, by appointment only. Please visit the Advocate Children's Hospitals website .
Upcoming safety seat check events may also be posted to the website www.seatcheck.net.
If you received a letter that your tree will be replaced, it will be done so based on available time and resources. If you should have questions, do not hesitate to contact Public Works at 847/551-3815.
Attached are tree care guidelines, which will be provided to each owner receiving a new parkway tree.
Please visit the Resident Info Kit on our website for additional information.
The Illinois Electronics Products Recycling and Reuse Act, which initially banned TVs and monitors from entering landfills beginning January 1, 2012, has been expanded to include the following electronics products:
- TVs & Monitors
- Computers (including Laptops & Tablets)
- Electronic Keyboards & Mice
- Fax Machines
- VCRs & DVD Players & Recorders
- Portable Digital Music Players
- Video Game Consoles
- Small Scale Servers
- Digital Converter Boxes
- Cable & Satellite Receivers
Visit the Refuse, Recycling and Yard Waste page for information about Electronics Recycling options for residents.
ComEd's Smart Ideas program offers energy efficiency incentives, tools and tips from to help you take control of your energy usage and save money.Visit the website
Although recreational fires are legal and do not require a permit, there are a few basic rules that need to be followed to ensure the health and safety of your family and neighbors.
Before breaking out the marshmallows and campfire songs, please review these rules to enjoy it all in a fire-safe and respectful manner.
Both the State of Illinois and Kane County have enacted programs to ensure that individuals with special needs or disabilities gain the assistance needed in times of emergency or natural disaster.
Please pass this along to family and friends who care for individuals with special needs or the elderly.
Pay your parking tickets, village fines and utility bills online.
Request overnight street parking Nov-Apr, House Watch during vacation and manage pet info online.