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Living with Wildlife - Coyotes, Skunks, Raccoons and more

Illinois Dept of Natural Resources and University of Illinois Extension provide an online resource for residents on coexisting with Illinois wildlife, especially in urban areas, via the "Living with Wildlife" website.

Many species of wildlife are welcome visitors to our properties, but some animals may wear out their welcome. Fortunately, taking a few simple steps can help prevent many of the most common wildlife related problems around your home.

For more information, click below to visit the "Living with Wildlife" website. This resource provides wildlife identification tools, helpful tips to prevent conflict and much more.

Visit the website

Snow Removal & Salting Operational Change

Due to limited salt availability, Snow Removal Guidelines for the West Dundee Public Works Department have been amended, specifically in terms of salt utilization.

As a result of a nationwide salt shortage and exclusion from the State's road salt bid, the Village of West Dundee was only able to procure 900 tons of salt, about half the amount of salt that was utilized last year. The 2013/14 winter season, being one of the snowiest on record, also depleted the Village's salt stockpile down to just 200 tons.

Salt is being applied throughout the community strictly along curves, hills and intersections during snow removal operations. This is a direct operational change in terms of the previous practice of salting the entire lengths of roadways in the community. This change was made in order to conserve the limited salt resources that we have to ensure availability throughout the snow season, especially for ice storms and icy conditions.

Click here for a copy of the Village’s current Snow Removal Guidelines for the West Dundee Public Works Department. The change that has occurred is listed as Item #15, Salt Application.

Regrettably, the streets of West Dundee will in all likelihood be more snow packed this season than what they have been in previous years, due to the reduced availability and use of salt. We urge all of our residents to use caution this winter season, both within West Dundee and throughout the area, as many other communities have adopted similar guidelines due to the salt issue throughout the area. Click below for additional information.

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West Dundee Water Quality Notice

Due to a combination of routine maintenance operations on one water softener and the unexpected failure of two other water softeners within the Angle Tarn water treatment plant, the levels of barium and radium in West Dundee drinking water tested above the standards set by the Illinois Environmental Protection Agency.

While this is not an emergency and consumption of the drinking water does not pose an immediate risk, notification of the elevated barium level was delivered to West Dundee water customers on or about December 26. A copy of that notice, which is attached below, provides additional information.

On December 30, results were received with respect to the levels of radium 226 and radium 228. The Illinois Environmental Protection Agency (IEPA) standard for radium is 5 pCi/l, and the test results came back at 5.92 pCi/l and 4.77 pCi/l, or slightly above and below IEPA standards, respectively.

The Village staff continues to work aggressively to repair the softeners and successfully complete IEPA testing of the repaired softeners to bring them back into service as quickly as possible. We anticipate that this will occur before the end of January. In the interim, be assured that the water that is being delivered to residents and businesses is still treated, chlorinated, and fluoridated—and remains safe to drink by IEPA standards.

While the higher than normal levels of barium and radium do not meet IEPA standards, it is important to recognize that both of these elements are only deemed of concern by the IEPA upon long-term exposure. The Village’s water quality is expected to be above these limits for a total of approximately 60 days. The water that is currently being delivered is actually the same water that was the sole source of water to the West Dundee prior to 1985.

The IEPA has been informed of the situation and, pursuant to their guidelines and standards, the Village’s water supply is deemed safe for consumption and usage.

The Village has been working closely with the IEPA on this situation and the notice that was sent out was at the Village’s initiation to keep the community informed. Per the IEPA requirements, one high reading is not considered a violation. Public notification is required only in the event of the issuance of a violation, which has not occurred to date.

The Village of West Dundee strives to keep our residents and business customers informed about the quality of the drinking water being delivered at the tap. An additional notification will be sent out regarding this corrective action when the water softeners are back online.

For additional information, including statements from an IEPA representative, please view the recent Daily Herald article on this subject.

Should you have any questions, please contact the Water Department at 847-551-3815 or or the Village Hall at 847-551-3800 or

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Refuse Collection / Christmas Tree Disposal / Recycling

Please note that refuse collection will occur on SATURDAY, December 27 and SATURDAY, January 3 due to the holidays.

FREE Christmas tree collections are scheduled for SATURDAY, January 3 and FRIDAY, January 9 along with regular refuse collection within the Village.

**PLEASE NOTE: Christmas trees will be collected on FRIDAY, January 16 as well.**

Drop off Christmas tree recycling is available at the Township Garage at 1900 Sleepy Hollow Rd (at Rte 72) until January 15.

See attached for details.

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Picking up a Permit?

Permits are issued by the Community Development Department, located in the fire station at 100 Carrington Drive (Public Safety Center #2).

PSC #2 is on the southwest corner of Route 72 and Carrington Drive (which lines up with Sleepy Hollow Rd heading north). It is a large brick building with a clock tower. Park in the front of the building, enter at the double doors, and you will be greeted at the service window just inside the lobby.

Winter Parking Ban

Please be reminded that street parking is prohibited between the hours of 2am & 6am beginning November 1 through April 1. Click below for more information.

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Telephone Scams

Please be aware of an increase in telephone scams requesting money. Recent reports have been related to claims of money owed to the IRS or claims that a loved one is in danger, arrested or injured.

Any request regarding use of green dot pre-paid credit cards to transfer money should be suspected as a potential scam. Remember to always confirm the claims through a third party before taking any action. Click the PDF below for more information on the "Grandparent Scam" and how to protect yourself.

Please contact the West Dundee Police Department should you suspect you have been a target of such a scam.

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General Maintenance Code Enforcement

Based on direction from the Village Board and a focus on general aesthetics of the neighborhoods of West Dundee, the Village will be placing increased attention a number of common property maintenance code violations.

The areas of code enforcement that will be focused on include:

• Vehicles parked in driveways should not block the sidewalk, particularly during daylight hours, in order to promote a pedestrian-friendly environment throughout the Village.

• Refuse containers should not be placed curbside any earlier than the evening prior to collection. Typically, this is Thursday evening. During the week of the 6 major holidays (New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Day), collection is moved to Saturday, in which case refuse containers should not be placed earlier than Friday evening.

• Garbage cans should not be stored along the front (street side) of your home, but rather along the side or in the rear yard.

• Grass and weeds within your individual lot should be properly maintained, and do not become overgrown or unsightly. These would include any planting beds, landscape areas or lawns.

• Outdoor fire pits must located in the rear yard and at least 20’ away from any structure or combustible material. No garbage or yard waste is permitted to be burned.

• RVs, boats and trailers may not be stored in any driveway for longer than 48 hours.

Please click below for additional information regarding enforcement intentions related to these code compliance issues.

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Electrical Aggregation - Additional Clarification

The Village has been made aware of the multiple letters and misleading information that has been circulated regarding the change to the Municipal Electrical Aggregation Program supplier from First Energy to Constellation effective this September, and wishes to provide some additional clarification. Please click below for more information.

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Downtown Redevelopment Master Plan

The Village has engaged a consultant team, headed by Hitchcock Design Group, to initiate a comprehensive downtown evaluation in order to create a viable framework for public and private investment over the next 1, 3 and 5 years.

Hitchcock Design has completed an Opportunity Analysis Report, which provides an overview of the resources, market conditions and stakeholder interests of West Dundee's downtown and summarizes promising downtown opportunities that will be explored in greater detail in the next phase of the project.

Residents, business owners and other interested parties are able to interact with the consulting team through the project website at and in person at an upcoming open house on Weds, September 17 (tentative time and location: 6:00-8:30pm at Emmett's Brewing Co, 128 W Main St) to remain involved and in touch with the project.

To access the Opportunity Analysis Report, please click below.

Visit the website

Fox Valley Regional Housing Study

In 2013, the Villages of West Dundee, East Dundee, Carpentersville and Elgin received grant funding to provide for a regional study regarding housing stock and projected future housing needs.

Through the study, present and future housing needs were analyzed utilizing multiple data sources and existing housing conditions in such areas as housing affordability, housing and transportation costs, and housing condition. Additionally, the capacity for new housing was reviewed by creating profiles of the workforce in the sub region and identification of industry sectors and commuting patterns, and; utilizing population, demographic and employment forecasts and determining potential new populations for each municipality and for the study area as a whole.

Click below to view the final report.

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Law Enforcement Torch Run

The Law Enforcement Torch Run is the single largest year-round fundraising event benefiting Special Olympics Illinois. It is an annual intrastate relay fundraiser conducted by officers representing every branch of law enforcement across the state from local police officers to FBI agents.

The Special Olympics mission is to provide year-round sports training and athletic competition in a variety of Olympic-style sports for children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy and participate in a sharing of gifts, skills and friendship with their families, other Special Olympics athletes and the community.

The West Dundee Police Department would like to thank the following local Torch Run 2014 Sponsors:

$150 Donors
C Moore & Co., Inc. (700 Willow Ln, West Dundee)
Moffett Physical Therapy (12531 Regency Pkwy, Huntley)
Spa Bleu (106 N. Second St, West Dundee)

$100 Donors
Bolz, & McCarty, LLC (895 Main St, West Dundee)
Davis Business Solution Inc. (514 Market Loop, West Dundee)
Dr. David Forbes (600 Spring Hill Ring Rd, West Dundee)
Eric J Fernandez & Co (895 Main St, West Dundee)
Huntley Cross Fit (10643 Wolf Dr, Huntley)
Mark D. Uteg, Law Office (707 Main St, West Dundee)
Miller Funeral Home (504 Main St, West Dundee)
Oxford Engineering (613 Main St, West Dundee)
Ryan & Ryan (4680 Main St, West Dundee)
Schwarz, Wieler & Lengle (303 Main St, West Dundee)

Electrical Aggregation - New Contract

Following the passage of a voter referendum in March 2012, the Village contracted to procure lower-cost electric supply for residents and small businesses. The current Electrical Aggregation contract with First Energy Solutions will expire in August. Through a competitive bid process, the Village has renewed the program and contracted with Constellation Energy at the fixed rate of 7.57 cents per kWh for a 3-year term, ending August 2017.

All eligible account holders (see attached for eligibility) received a letter last week outlining the new contract with Constellation, which included opt-out information. Account holders who wish to continue at the aggregated rate need do nothing. Those wishing to be excluded from the program may opt-out at any time. Residents and small businesses that did not receive an opt out notice and were not automatically enrolled may join at any time during the 3-year term by calling Constellation Energy at 800-718-1493. There is no fee to enroll.

What if I don’t want to be in the program?

You may opt out before the program begins, at no cost. You may leave the program after it begins, also at no cost. Eligible resident and small commercial accounts will receive an opt out letter which they must sign and return within 14 days if they do not want to be in the program. Otherwise, they will automatically be enrolled. If you want to leave the program after having been enrolled, simply call Constellation Energy and to be moved back to ComEd or another supplier at any time. There is no early termination fee.

Ratepayers will continue to receive one bill from ComEd to include the electric supply charges from Constellation Energy. ComEd will continue to charge for delivery. The way you pay your bill, such as budget billing or automatic payment, will not be affected by enrollment.

Benefits of the Village’s program vs. electric supply through ComEd:

1. One fixed rate provides an easy-to-understand benchmark: The ComEd rate consists of three individual billing items (two are re-set twice a year, and the other varies every month.) As such, few know what the ComEd rate is in any given month. The program offers an easy-to-understand rate, against which informed residents can readily compare other offers.

2. Provides maximum flexibility: When a program is suspended and ratepayers are returned to ComEd service, they are required to remain at ComEd for 12 months (following a 60-day window). With an aggregation program, residents are free to come and go with no restrictions and no charges.

For more information and FAQs, please click below.

If you have additional questions, please feel free to call Village Hall at 847-551-3800. You may also call NIMEC (Northern Illinois Electrical Cooperative) at 800-727-3820 to leave your question and callback number. NIMEC will contact you within 24 hours regarding your questions.

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Spring / Summer Village Newsletter

The Spring / Summer edition of the Village Newsletter is now available online. Click below to view the Newsletter.

A print edition of this Newsletter is also expected to arrive today in the mailboxes of all addresses in the Village.

In this issue:
• 2014 Village Board Goals
• FY 2014-15 Budget
• Municipal Cost Comparison
• Downtown Redevelopment Planning
• Electrical Aggregation
• Water/Sewer Rates
• Credit & Debit Payments now accepted!
• Service Request System Web & Mobile App
• Water Treatment System Modifications
• Water Quality Report
• Concerts in the Park
• 2014 Roadway Improvement Program
• ...and more!

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Leave Fawns Alone

With spring comes the sight of young deer and other newborn wild animals.

A doe will leave her fawn(s) alone for many hours every day in order to keep them safe from predators and because they are not able to keep up with her.

You might see a fawn in a field, off the side of a road or in your yard. Regardless, leave them alone unless you observe one of the following indicators that they are in trouble: Please call a licensed wildlife rehabilitator if you observe a fawn that is clearly injured, cries non-stop for hours or is lying with the side of its head on the ground straight in line with its body.

Please do not attempt to move or rescue a fawn left alone. Unless the above mentioned conditions are observed, leave them for their mother's return.

Emerald Ash Borer

The Emerald Ash Borer (EAB) is an adult beetle known for nibbling on ash foliage. It was determined that the larvae (the immature stage) feed on the inner bark and wood of ash trees, which disrupts the ability to transport water and nutrients causing dieback and death. The adult beetles are dark metallic green bullet-shaped and about 1/2 inch long, with a narrow and elongated body, flat head and black eyes. As they emerge trees they will leave a unique "D" shaped exit hole, approximately 1/8 inch in diameter that may appear on the trunk or upper branches. Millions of ash trees in the Midwest have been infested.

The EAB was first found in West Dundee on Market Loop in 2009. Since then, the Village has identified and removed over 900 parkway trees. This is just over 16%, or 1 out of every 6 parkway trees within the Village has been removed in those five years.

The Village of West Dundee conducts an annual tree assessment that begins in mid May. Tree removals begin shortly thereafter and continue on as resources allow. Locations where trees are to be removed will be notified from the Village with a letter informing them of why the tree was removed and what the process is for replacement.

If you feel your tree is infested, contact the Public Works Department at (847) 551-3815 and Village staff will come out to inspect the tree.

For additional information, refer to the following links:
Illinois Department of Agriculture:

View/Download PDF Visit the website

Water & Sewer Rates Effective 5/1/2014

A 2% increase to the water/sewer rates and $0.50 increase to the bi-monthly distribution charge went into effect throughout the community on May 1, 2014. All bills generated after this date will reflect these changes.

Click below for detailed rate information and calculation of total billing amount per 1,000 gallons of usage.

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Dundee Township Historical Society News

The Dundee Township Historical Society is open from March through December, Weds & Sun 2:00-4:00pm, or by appointment. Click below for a copy of the DTHS Annual Newsletter, which provides information about 2014 programs.

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Neighborhood Traffic Violation Report Form

Residents can report minor traffic violations to the Police Department by completing a Neighborhood Traffic Violation Report Form regarding specific vehicles. This form is available by clicking below, and also on the Police Dept and Area Construction Projects pages of this site.

From these reports, the Police Department sends a courtesy letter to the vehicle owner advising them of the reported violation and encourages the driver to obey traffic laws. The form may also be used to report general traffic concerns by completing the "other" section of the form. All submissions will be reviewed by the Police Department.

This form should not be used to request emergency assistance or report crimes in progress. In these cases, dial 911.

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2014 Village Board Goals

In October of 2013, the West Dundee Village Board and Department Directors held a workshop to discuss the direction of the community in both the short and long term.

One of the outcomes of this meeting was the creation of a set of Village Board Goals for 2014. While the goals do not capture all of the many activities conducted by the West Dundee staff throughout the year, they do outline some high-level efforts that the Village will strive to undertake. The goals also allow residents and business owners in West Dundee the opportunity to see the Village Board’s priorities for the year.

Please click the link below to view the Village Board Goals. Over the coming months, please be on the look out for updates on progress toward achieving these goals.

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ComEd Cares - Financial Assistance Plans

ComEd has dedicated $10 million in assistance funds in 2014 to help customers facing financial hardship pay their electric bill. Through April 1, 2014 ComEd has adjusted the eligibility requirements for financial assistance programs for eligible residents including seniors, veterans and activated members of the armed services. In addition, the company is now offering flexible budget billing and flexible deferred payment agreement options to assist customers receiving higher than normal bills in light of the severe cold weather blanketing northern Illinois.

To apply for ComEd’s Residential Special Hardship grant, or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency such as Community Contacts, Inc at 100 S. Hawthorne, Elgin, (847) 697-8800.

For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit ComEd.Com/CARE for more information.

View/Download PDF Visit the website

IDOT Online Comment Form

IDOT provides a question/comment submittal form on their website for issues related to roadways maintained by the State of Illinois, which would include Routes 31 and 72 in West Dundee.

This form can be used to communicate with IDOT on a variety of topics, such as reporting potholes or debris in the roadway, burned out streetlights, or construction related inquiries. Click below to access the form.

Visit the website

Kane County Illinois workNet - Manufacturing Job Training

Did you know there are more manufacturing job openings in Kane County than there are applicants with the proper training? The Kane County Department of Employment and Education ATIM Program offers free training, plus assistance with transportation costs, equipment, uniforms and more. Call 630.966.1435, ext. 40081 to see if you qualify or click on the links below.

View/Download PDF Visit the website

Car Seat Safety Checks

Please be advised that the Village of West Dundee no longer provides child car seat safety checks.

Child car seat safety checks are available from Sherman Hospital, located at 1425 Randall Road in Elgin, by appointment. Please visit the Advocate Sherman Health website for additional information or call 224-783-8996 to set up an appointment.

Upcoming safety seat check events may also be posted to the website

Hydrogen Sulfide in the Water System

In response to questions and comments received from the community regarding the presence of hydrogen sulfide and chlorine residuals in the water system, the attached information is provided.

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Tree Care Information

If you received a letter that your tree will be replaced, it will be done so based on available time and resources. If you should have questions, do not hesitate to contact Public Works at 847/551-3815.

Attached are tree care guidelines, which will be provided to each owner receiving a new parkway tree.

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Municipal Electrical Aggregation Program

Please visit the Resident Info Kit on our website for additional information.

Electronics Banned from Landfills

The Illinois Electronics Products Recycling and Reuse Act, which initially banned TVs and monitors from entering landfills beginning January 1, 2012, has been expanded to include the following electronics products:

- TVs & Monitors
- Printers
- Computers (including Laptops & Tablets)
- Electronic Keyboards & Mice
- Fax Machines
- VCRs & DVD Players & Recorders
- Portable Digital Music Players
- Video Game Consoles
- Small Scale Servers
- Scanners
- Digital Converter Boxes
- Cable & Satellite Receivers

These items must be returned for recycling or reuse. Manufacturers of these electronic devices in Illinois are required to accept them for recycling. A list of companies is available on the IEPA's website.

Electronics may also be dropped off for recycling at the Elgin ReStore at 800 N State St in Elgin from 9am to 6pm Wednesdays through Fridays and 9am to 4pm Saturdays, or at the West Dundee Public Works Facility at 900 Angle Tarn Monday through Friday 8am to 3pm.

Kane County Recycles

This article provides a brief history and a look forward at recycling in Kane County and Dundee Township.

Visit the website

ComEd Smart Ideas

ComEd's Smart Ideas program offers energy efficiency incentives, tools and tips from to help you take control of your energy usage and save money.

Visit the website

Push of a Button

Click below for helpful and easy tips from the Police Department to avoid becoming a victim of vehicle break-ins.

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Recreational Fires

Although recreational fires are legal and do not require a permit, there are a few basic rules that need to be followed to ensure the health and safety of your family and neighbors.

Before breaking out the marshmallows and campfire songs, please review these rules to enjoy it all in a fire-safe and respectful manner.

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Emergency Assistance for Individuals with Special Needs

Both the State of Illinois and Kane County have enacted programs to ensure that individuals with special needs or disabilities gain the assistance needed in times of emergency or natural disaster.

Please pass this along to family and friends who care for individuals with special needs or the elderly.

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