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Fire Department

The West Dundee Fire Department is established to help the citizens of West Dundee in an endeavor to reduce the risk from fire, medical, and building construction emergencies, and in the event of such emergencies to respond to the aid of the citizens in a timely and professional manner, providing a superior level of service.

Fire Chief
Randy Freise

Fire Prevention Officer
Rick Paul

Admin Assistant
Cyndi Gagliano

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The West Dundee Fire Department is categorized as a combination fire department, utilizing career and part-time personnel in the service delivery system. 14 career and 35 part-time personnel provide for 24 hour staffing at each of the Village's two Public Safety Centers.

The department provides advanced life support emergency medical care. Emergency medical technicians & paramedics provide assessment, pre-hospital treatment, and transportation to Sherman & Provena Saint Joseph Hospitals located in Elgin, and Saint Alexis Medical Center located in Hoffman Estates.

Additionally, personnel are trained to the standards and certifications of the Office of the State Fire Marshal; providing for fire suppression, hazardous material mitigation, above & below grade technical rescue, and dive rescue & recovery operations.

The service delivery system is enhanced by the Department's commitment to utilize established automatic-aid and mutual-aid resources with neighboring communities.

These resources provide for a high level of service to our residents and the emergency service personnel. Through these cooperative efforts the Fire Department has achieved an ISO Class 3 Insurance Rating.

The Fire Department administers Public Education & Safety Programs and Life Safety Inspections in an effort to further reduce personal injury, loss of life, and property loss.

Programs include:

  • Fire Station Tours
  • Residential Block Parties
  • Blood Pressure Screening
  • Elementary Fire Safety Education
  • Children's Birthday Party Programs
  • Smoke & Carbon Monoxide Detector Inspections
  • Commercial Occupancy Fire & Life Safety Inspections

Paramedic/Ambulance Billing

The Village of West Dundee recovers payment for ambulance and paramedic services through medical and supplemental insurance whenever possible. Direct billing for services provided to non-residents is processed by Paramedic Billing Services, Inc.

Invoices for ambulance transport and paramedic services provided by the Village of West Dundee can be paid online at Payments can also be mailed to Paramedic Billing Services at 395 W. Lake Street, Elmhurst, IL 60126, or dropped off at Public Safety Center #2, 100 Carrington Drive, or at Village Hall, 102 S. Second Street. Please direct any questions regarding an invoice or payment to Paramedic Billing Services at (630) 530-2988.

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Public Safety Center II
100 Carrington Drive
West Dundee, IL 60118


(847) 551-3805
(847) 551-3814
8am - 4:30pm M-F

Call 911 to report a fire or medical emergency.


Smart Choices for Smoke Alarm Placement

Home is where most of us feel the safest – but it’s also where we are most likely to experience a fatal fire. In fact, 85% of fire fatalities occur in the home. This is due in large part to homes being unprotected or under-protected in terms of smoke alarms being in working order and sufficient in number and placement.

Click below to learn best practices for the use of smoke alarms in your home to protect yourself and your family, reduce your risk and help you escape quickly in the event of a fire.


Recreational Fires

Although recreational fires are legal and do not require a permit, there are a few basic rules that need to be followed to ensure the health and safety of your family and neighbors.

Before breaking out the marshmallows and campfire songs, please review these rules to enjoy it all in a fire-safe and respectful manner.


Emergency Assistance for Individuals with Special Needs

Both the State of Illinois and Kane County have enacted programs to ensure that individuals with special needs or disabilities gain the assistance needed in times of emergency or natural disaster.

Please pass this along to family and friends who care for individuals with special needs or the elderly.


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Dec 04

Foreign Fire Insurance Board Meeting

9:00AM at Public Safety Center #2, 100 Carrington Drive
For meeting agendas and minutes of the Foreign Fire Insurance Board, please click on the link below.

Visit the website

Dec 08

Police & Fire Commission Meeting

7:00PM at Public Safety Center #2, 100 Carrington Drive
For meeting agendas and minutes of the Police & Fire Commission, please click on the link below.

Visit the website

Dec 25

Christmas - Village Offices CLOSED

All Village offices are closed in observation of the holiday, including Village Hall, Public Safety Centers 1 and 2 and the Public Works facility. This is also one of the 6 holidays recognized by Allied Waste. Therefore, curbside refuse collection will be one day later than usual for the week of the holiday. Collection will be on Saturday.

Jan 01

New Years Day - Village Offices CLOSED

The offices Village Hall, Public Safety Center 2 and the Public Works facility are closed in observation of the holiday.

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